Let me start by saying that my wife was the patient. Now with that being said......let me rate our experience.
DO NOT USE THIS HOSPITAL.....THEY RUSH YOU OUT EVEN WHEN YOUR NOT READY...MY MOM WAS IN THERE PUSH THE NURSE BUTTON FOR HELP AND JOHN THE TECH AND NURSE (BLANCA) IGNORE HER. MY MOTHER LOVES EVERYONE BUT NEVER FELT GOOD AROUND THESE TWO EMPLOYEES. SHE WAS IN TEARS AND PAIN ASKING FOR HELP FOR 20 MINS.THIS NURSE (BLANCA) HAS POOR BED SIDE MANNERS..BLANCA SHOULDN'T EVEN BE A NURSE SINCE SHE HAS A BAD ATTITUDE TOWARD PATIENTS.
I had a very long and difficult surgery in December and they were extremely nice and accommodating to my family and pastor. I was very well taken care of by the staff and was the best stay in a hospital I've ever had in my life. I was comfortable and after a week of being in there with physical therapy included felt great and well rested when I left. The staff was excellent and was there for me no matter the time or need.
Great staff, very friendly and very professional! I highly recommend them...in fact. I'm heading back there at 1:30 pm today for the second procedure on my back! I'm in very competent hands! Thank God for their skills, their compassion & their devotion to the patients they tend to every day!
Super experience!
This hospital is more than top notch. I would recommend it to all. My wife said if she ever goes back to work (she is semi-retired), she would want to work for a facility that goes overboard to show their patients how important they are and that their teamwork makes it as pleasant as possible for everyone, workers and patients alike. That is exactly what Baylor Surgical does!
The hospital is very clean and pleasing to the eye. The customer service is top notch. Every company should strive for this type of customer service. The waiting area is comfortable with warm towels and complimentary snacks and drinks. The patient advocates go overboard to make sure your time is pleasant. They checked on us constantly. They covered all procedures and made my wife feel like very comfortable.
From the moment we pulled up to the hospital (complimentary valet waiting), we felt like we were going to have a great experience.
Once they took us back, all the nurses, unit secretaries, anesthetists, doctors were so pleasant. The procedure itself was done with utmost precision for detail and the discharge was extremely easy.
My mother had surgery yesterday morning. All the staff have been wonderful. The room is clean and really modern. Even the food is excellent. We couldn't be happier.
Baylor Surgical Hospital At Fort Worth is a US Hospital based in Fort Worth, Texas. Baylor Surgical Hospital At Fort Worth is located at 1800 Park Place Ave, Fort Worth, TX 76110, USA.
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