P.S. - Sometimes it's hard to for vets to find an answer to your pets condition. Understand that it's not them being "money hungry" (I understand some are) but only trying to rule things out! This is an emergency clinic after all. It's going to cost money!
Worst experience ive had with a vet. I told the rep up front i had a limited amount of funds an they said they could work with me. WRONG!!!!!! They actually detained a.e didnt even let me take my dog out to use the restroom until i came up with all the fund's. I asked what where my options an the rep threw all my financial business out for the whole public to hear. There was no discretion what so ever and after we came to a compromise while being detained for a hour an a half mind you the rep finally told us and i quote "your free to go" that made me feel like i was in jail and just got my bail paid. There was no compassion for the pets well being nor me the owner even if i did the right thing because of one thing... Money! If you vaule your pet well being avoid this place like the black plague.
Last night we had to make the tough decision to put our family pet, Angel, down. This was an incredibly difficult decision that we felt was in the best interest of our Angel. I cannot express enough how compassionate and thoughtful the staff was. Dr. Kordis carefully walked us through this process and graciously answered all of our questions along the way. I am very thankful we had such a great Dr. to help walk us through such a difficult decision.
This is not an emergency clinic. It is just a building that does not have the proper staff to take care of patients. There are two people in the front sitting there doing nothing and are very rude and put out if they have to do anything. First, they wanted me to sign a computer screen that I couldn't even see and were rude when I would not sign it. After almost two hours, I had to take my cat because I just sat in a waiting room. I have no idea where my cat was. Then, they chased me out of the building yelling at me that I owed $100. For what? Try Hulen Hills. They are awesome!
I personally have not visited this establishment but can assure you I will never take my cat here. I know someone personally who took their pet here and from what they experienced and how they were treated I was in shock. They advised the staff from the beginning how much they could spend on that day and they said no problem we can work with you. The doctors ran all sorts of unnecessary test that had nothing to do with the symptoms their pet was suffering, so much more that it exceeded the amount they told the staff they could pay that day...they literally only care about money at this place and racked up a huge bill and didn't really accomplish anything. The staff even detained them by locking the door and refused to let them leave after several hours, even to take their pet out for the restroom. They finally let them know a "diagnosis" of what they said their pet was suffering from but refused give them the medicine needed to treat their pet from something that according to the staff could eventually kill the animal if untreated.... payment arrangements were attempted but the staff refused. this place calls themselves a vet clinic? Amazing! They'd rather let a animal go untreated and possibly die. Stay away from this place
We took our 12 yr old GS here and are glad we did. Her outcome was not good but Dr. Stephens and the tech (AJ) were helpful as well as respectful. A lot of emergency clinics lack the compassion because they are overwhelmed but we didn't sense that here. Not to mention it was nice and clean! Definitely recommend.
Fort Worth Veterinary Specialty And Emergency Hospital is a US Veterinary Care based in Fort Worth, Texas. Fort Worth Veterinary Specialty And Emergency Hospital is located at 4631 Citylake Blvd W, Fort Worth, TX 76132, USA.
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