If that sounds like something out of a horror movie, I can assure you it is. They move you over to the mental health portion of the hospital. I was desperate and upset, hurt and confused and totally dazed from sleeping pills in my system. My roommate and I were told that he wouldn't be able to take the same route as us only to find out when he got there that they lied and I wouldn't be able to see him. They asked if I needed numbers from my phone and I was out of it so they said I could ask for my phone to get numbers in a little bit. Then after checking any makings on my body and taking my clothes, I was moved to what looks like a waiting room. There are two smaller rooms off of it a men's and women's room with a couple beds. (Already full) The main area was packed with people trying to sleep. There was a lady walking around who kept screaming, harassing people turning the lights on and pacing, she threw a cup of water on someone, kept trying to talk to me like I was her child and calling me Emily (she scared me to death) it took them hours to finally decide to separate her despite her signs of aggressive behavior. I'm sure this is definitely the best way to treat people who already typically have high anxiety. My anxiety was higher than I've even felt in my life. When I asked to get my roommates phone number I was talked to rather harshly, they said that I was told to retrieve all numbers before and no they wouldn't give it to me, this sent me into a panic attack. My roommate who was rather upset about being lied to finally got them to bring me his phone number hours later. I spent the night and majorty of the day there before finally being moved to "Trinity Springs", their on site mental health facility.
This place was a nightmare. I was brought here, handcuffed, and handcuffed to a bed in the hallway of the ER. I sat there for hours, crying and vomiting all over myself several times with nobody even noticing. Afterwards I was moved to the 10th floor, which was absolute hell. Most of the patients had to sleep in leather recliners, the ones that arrived after the chairs were full were left to sleep on the plastic "waiting room" chairs. A very aggressive, disturbed woman actually slipped into the locked nurses area unnoticed, because the nurses were too busy chatting and not paying attention. The cops nor the hospital staff told my husband where I was, he was left in the dark for hours until I was finally allowed to call him and tell him where I was. I was sexually harassed by a male that was in the chair next to me, the staff took no notice and dismissed my complaints. Thank GOD they released me after 24 hours instead of sending me to Trinity Springs. Those 36 hours were the absolute worst of my life. The doctors don't care about your problems, they just prescribe generic medication without an actual concern to your condition.
And the horror continues. . . My first roommate paced constantly, walked around asking people about her baby, would burst into aggravated fits of screaming and door slamming. I asked multiple times for a room change because she was causing me to have panic attacks and wasn't allowing me to sleep AT ALL. I was forced go stay for an entire week despite my pleading and constant extra anxiety and my severe worry about my job and bills. They don't release people on the weekends so I was forced to stay and extra two almost three days because they didn't let me out until later in the evening. I saw my "psychiatrist" twice for about five minutes, each time she had about four students with her. The staff tends to snap at people and act more like prison guards. I had one nurse who just talked down to everyone and yelled at me. The four times they took blood from me (which I'm terrified of) resulted in bruises that remained for 2-3 weeks. The last time the guy refused to use a butterfly and was very rough with me despite me trying my hardest to stay still. The last one resulted in a bruise that lasted three weeks and I'm pretty positive he hit my bone in my wrist it was seriously painful and nasty looking.
The experience was horrifying.
Never take the people you love here they really do not give a damn about their patients. They laugh it up in the back while people are having breakdowns in the waiting rooms when having to wait for no less than 6 hours to see a doctor for some suggestions...No actual help just suggestions. Horrible place. Do not come here.
Second on the list is "the 10th floor"
The wait is long, it is an ER so do not assume that because you bypass the regular er that time will be saved. I waited 13 hours. However, I was prepared to wait because again, it's an ER. People are seen based on severity and in psych, those patients brought in via police or ambulance take priority, period. Regardless of wait time, I needed help and I received it. All staff that i dealt with were kind and compassionate. Even the woman working the front desk and the night nurse went to bat for me trying to get me seen by the psychiatrist a bit quicker. I felt cared about and received the help I desperately needed. Do not go here if you have another option as the whole point as an emergency mental health facility is to help those who have nowhere else to turn. If, like me, you don't have an alternative, you will get the treatment you need here regardless of your ability to pay.
First, I was taken to the ER where they had no beds available. Their solution was to put a bed in the hallway for me while I waited for a few hours for medical evaluation. So I sat there crying, having a mental breakdown in front of everyone who cared to walk by. They strapped a tracking bracelet around my ankle and placed a police officer with me. While asking me questions they seemed more worried about asking if I was violent or a danger to others than trying to get the pills out of my system and though my arm cut wasn't big or deep (my roommate stopped me) they didn't seem concerned. No questions were asked about what I used or if I needed a tetanus shot. Wasn't even offered a bandaid.
I went here last week. They wait was a while but everyone there is nice. Most people complains about the student but it is part of TCU program. I stayed a week in the youth area and my stay was nice they made sure I had every thing.
At the follow up service I once again saw a Dr and her student. My second appointment was mis-scheduled and put in the wrong month a month whole after I was supposed to return. The third they called and left a voicemail saying I was rescheduled for the the day after which I couldn't get off work. I haven't made any effort to return. This is a failed system.
Jps Psychiatric Emergency Center is a US Health facility based in Fort Worth, Texas. Jps Psychiatric Emergency Center is located at 1500 S Main St #10, Fort Worth, TX 76104, USA.
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