Good home decor good brands good prices
Some nice things and some a little over priced but generally looks promising.
Lots of variety and interesting items at a good price.
This store never offer sales on important items
If I could give this store zero stars for customer service I would. I bought a purse at this store a few weeks ago for a biz trip and ended up not taking it. Took it back today with receipt in hand/still in bag (and bought several other new items while I was there) When I went to check out and return the item, the manager said he would not take it back because the item did not "match" the description of what I bought. I told him I did not understand what he meant. (my original receipt for the purse said "accessories") He told me I switched the tags and the purse was not from that store. I told him I had no idea what he is talking about, because that's the tag that was on it when I purchased it and same as is on the receipt. Then he accused me again of switching tags. I asked for another higher "manager" and he said he is the end of the line and makes final decisions. I raised my voice a little and told him this was completely unacceptable and that if it was mis-tagged when I purchased by their employees that was not my fault, that I paid what was on my receipt (by the way, the receipt and tag on the purse matched) Anyways, what an insult. He did end up taking it back after I argued with him, but he sternly told me "You will never do this again in this store" TWICE....UNBELIEVABLE!!! And he is right it won't happen again, because I will NEVER go back. Buyer beware!!
Homegoods is a US Department Store based in Fort Worth, Texas. Homegoods is located at 2317 Porter Creek Dr, Fort Worth, TX 76131, USA.
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