I always rent from the same location. Staff is always helpful and friendly.
Extremely disappointed. I rented car for 1 week I payed online. When I reached their I took insurance with my visa card.They downgarded my car so they were checking for price which increased my total.So, I asked them to keep my reservation same. They told their system went down I can take car and they will charge me later. Took all my details hand written on a paper. They charged me $345 instead of $110. I called them and reached them in person for 6 times. Called customer service. They always said we will refund you. After almost 2 months I got my money refunded but not whole amount. They paid me $40 less. I am tired and sick of visiting this people again and again. I appreciate the staff for talking to me politely . But the service is so bad. Never visit this place again.
Didn't have the type of vehicle we reserved
This is my go-to rental car place in Fort Worth. The front desk folks are the best ever. Highly recommend this company and location.
We had been renting from another company and thought the prices was a bit high. I decided to Google and it pulled up a Budget Rental near me. I called for more information and the young lady was very nice and helpful. We went over and she took good care of us. Budget is now my car rental place to do business with and I will tell others looking to rent. We have rented several times in just the last month!
Budget Car Rental is a US Car Rental based in Fort Worth, Texas. Budget Car Rental is located at 4950 S Hulen St, Fort Worth, TX 76132, USA.
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