Save yourself headache!!!! AVOID this company & go elsewhere. We rented a home managed by their company during the construction period of our home. We experienced such a terrible time in our transactions with them- phone calls not being returned, paperwork missing, maintenance issues not resolved immediately or appropriately (they once sent a high school aged kid for repair-poor kid had absolutely no clue on what to do), etc.... I was a brand new physician in the Fort Worth area so I didn't have time to search for that "perfect rental" (big mistake!). My wife and I still talk about the nightmare we experienced with Pat Gray co. which motivated me to write this review. Hopefully I can help someone avoid such mistake!
The entire staff is top notch. Keep up The good work!
Literally one of the worst customer services of any realty company. You can't get any answers via phone call email another phone call another email Etc.. we've had two meetings and both times she didn't show up. She sent her husband on one meeting and her son to the other meeting. Never heard from any of them ever again via email call text .
1 yr ago rented a house and many inspection surprise in this year, the house was good condition how was first time and went expired lease , wash carpet and clean up everything because am owner of cleaning company and back deposit was poor. I brought all miniblinds take out went move out they take my deposit how part of miniblinds. So was crazy action.
They manage a house that i rent and I never had any issues. Replaced the AC unit quickly and all other service calls were handled in a reasonable time.
Real Estate By Gray Associates is a US Real Estate Agency based in Fort Worth, Texas. Real Estate By Gray Associates is located at 9190 Vista Way, Fort Worth, TX 76126, USA.
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