I went to start new water service today & it was a great experience. Cindy was a great help & explained all the paper work to me. She also informed me of all the events in the city. She welcomed me to the city & told me I could call with any questions.
I agree with the reviews below...not very friendly and respectful
We’ve had a couple issues with the city and water department. The lady at the front desk is extremely rude and the mayor is zero help. He was also a rude and must have forgotten he has an elected seat and can be removed from it.
The customer service at this facility is piss poor and needs reconstructing and the individuals need new customer service training. Especially the older lady at the window.
Very poor customer service! Not organized, lose dog registrations! Not only do the misplace dog registrations they reported they caught my dogs I got a citation for it when I get there to pick them up my dogs come up missing from their kennel, like seriously you guys better dismiss the citation for SELLING my huskies to someone else!!!
Edgecliff City Office is a US Local Government Office based in Fort Worth, Texas. Edgecliff City Office is located at 1605 Edgecliff Rd, Fort Worth, TX 76134, USA.
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