Customer service is awful. The cashiers looked bored and uninterested. Im okay with not being greeted but theres hardly any clothes and i honestly love it when the workers have a great attitude and personality. Too bad that's not the case here.
This forever 21 sucks! I went there today 8/24/2016 and no one greeted me. There were about 10 employees just standing around talking and laughing and not doing anything. When I found what I needed I waited at the registers for about 15 mins and no one acknowledged me. I put down the $200 items that I was going to purchase, and I went to a different store. Even as I was walking out no one acknowledged me. Someone could have stole items from here and none of the employees would even notice, because they are too busy talking to each other loudly to even notice anything or even do their job.
So nice great clothes
Poor customer service. I actively searched the store for someone to help me and could not find any one for at least 10 minutes. I could barely tell if they were even employees. They looks like customers. Finally found someone and she seemed very uninterested I felt so uncomfortable asking her for more help after my first question. Very disappointed!
I let the phone ring for 3 minutes and no one answered. Walked into the store while still calling and guess what..... Everyone tuned out the phone! I called the Forever21 at Northeast Mall and within 2 rings someone answered. I only shop here as a last resort.
Forever 21 is a US Shoe Store based in Fort Worth, Texas. Forever 21 is located at 4800 S Hulen St #1125, Fort Worth, TX 76132, USA.
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