Way over priced. Clothing does not come back in a timely fashion. Service is a joke, and they seem to find there price gouging humorous. Will never use them again!!!!
Way way over priced and bad Customer service
I value businesses that make promises or claims and stick with them or own any way in which things deviate. Interestingly the white coat had a tag saying "ready August 4th, 5pm" when it wasn't ready until August 9th. Someone dropped the ball and left me, as the customer, completely out of the loop.
I dropped off shirts, pants, and a white coat that I had to have cleaned with relative urgency for medical school. The shirts and pants were ready the next day at 5. No problem. The white coat didn't come back for a week despite being told it would be ready the following day at 5. I made multiple trips and calls and the standard answer of "it's not back yet-- tomorrow at 5 it will be ready" was given.
I feel there are too many dry cleaners operating in Fort Worth, particularly in that area of town, to justify returning or trusting them with anything of relative urgency or importance.
The Laundry is a US Laundry based in Fort Worth, Texas. The Laundry is located at 2745 S Hulen St, Fort Worth, TX 76109, USA.
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