Took my $90 stetson western shirt there to get cleaned. We went back to get it and 5 of the pearl snaps were broke on the front. Mind you, stetson western shirts have custom pearl snaps with an S on them. We brought it to their attention, the guy got an attitude and said he will replace the snaps but can't replace with the same snaps. They "replace" the snaps, went and picked it up today, and the "replaced" snaps are clear so u can see the metal part thru the snap. Worst experience I've ever had. I travel all over so I'm using cleaners all over Texas and Oklahoma. I will NEVER be back to this business nor will I recommend it to my worst enemy.
I had such an unfortunate experience with alterations at this location. First they quoted an amount of about $85. I accepted and paid this only to find an increase was made upon my return. I now have paid $125 dollars for alterations on three pairs of pants. Let that sink in. I had very generic alterations, hem and waist. When I inspected them at home, the pants were not even pressed. Dry cleaning was not included, but not even pressed? I'm honestly shocked. They were so wrinkly. This has truly been the most disappointing experience, and they have completely lost my weekly business. I truly recommend you look elsewhere for your dry cleaning and alteration needs.
Gave me a discount as a new customer, were very friendly, and were able to get a terrible stain out of my chiffon dress!
Drop off my son's gown on friday May 26th .. for his graduation on Sunday May 28th and I was told that it will be ready on Saturday after 4pm.. Came on Saturday at 430 and surprise they closed at 3pm..
Id give them 0 stars if possible. The owner of this place is rude and disrespectful. She provides a service and when a new shirt of mine was ruined she told me she tried and it looks fine and I am being too picky. We pay for this service so excuse me if I want my clothes without starch stains. She tried 3x to remove them before I went in to speak with her. She refused to do anything except give me 2 dollars that it took to clean it originally. How's that fair? They are awful people. What a joke of a business
Sam S Cleaners is a US Laundry based in Fort Worth, Texas. Sam S Cleaners is located at 6325 Lake Worth Blvd, Fort Worth, TX 76135, USA.
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