Food was bland. But I can deal with that, what I can’t deal with is management that doesn’t care. I had 2 cups with lipstick on them!! When I told my waitress her response was “ well it’s hard to get lipstick off of cups.” So I of course asked for a manager. After almost 10 minutes he came over and asked what was wrong. When I explained the situation his reply was “ I will talk to my dishwasher I’m sorry that’s disgusting.” Then walked away!!! I will never again go to this location. You obviously need more training! Customer service is very poor here. This is for the Bryant Irvine location
Poor Service ! We had a girls night out Thursday July 13 Stephanie was our waitress and let's just say she wasn't the best. She was eager to go home which is understandable when we have a long day at work but she shouldn't reflect that message to the customer by her service. She only had 2 tables it was a slow night, she kept passing by our table but never did check on us when she passed by. My friends and I had to flag her down and call her loud and clear so she can give us a refill in our drinks, we had ice in our cups for a while until she helped us out. We also had to ask for ranch since we ran out. The last thing that really triggered me was that Stephanie did not return my change I paid 2 bills being rounded to $53 I handed her $60 cash so she assumed $7 was her tip i was more embarrassed to ask for it back so we left. All my friends tipped on their own card but usually the waitress usually asks the customer " do you need any change" at that point the customer decides if they want to tip if so how much. I usually tip fairly but it was up to me how much to tip. At the very end we asked for a picture and she was happy since she was already heading home. Maybe Stephanie would of been more helpful if we would of ate at the beginning of her shift maybe she could of been more helpful. Even the manager on duty was clowning on speaker saying that Stephanie was heading home so we needed to close our tab then Stephanie came and asked if she wanted us to be transferred to another server or if she could close our tab. That's all, we will stick to our other restaurants with much better customer service!
It's a nice place to hang out with the guys. Good drink specials, and tons of TV's. Food is not so good. Except the salad, it was actually very good.
Relaxed chill active spot. Not impressed with the visuals...but definitely entertaining patio!
Great food and service. Lots of room if you have a big party. Though this is a sports grill and bar. Music and televisions are loud
Boomerjack S Grill Bar 7th St is a US Bar based in Fort Worth, Texas. Boomerjack S Grill Bar 7th St is located at 2600 W 7th St, Fort Worth, TX 76107, USA.
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