I just had the WORST customer service experience of my life at this bakery. My wife ordered two birthday cakes and a loaf of bread yesterday. $120. One cake was a cinnamon roll cake, and when we heated it up and served it to the birthday guests, it was absolutely terrible. It tasted like cardboard. My wife was embarrassed, and my son was disappointed. I brought all the items back to the store and asked if I could have a refund. The store manager was extremely rude and unfriendly- not even an apology! I was told I couldn't have my money back, and that the regional manager would EMAIL me regarding this issue. Why do these "healthy" stores think that they don't have to give good customer service? Its the whole problem with the whole foods movement! If I went to Kroger instead, they would give my money back without giving it a second thought...what happened to 100% customer satisfaction?
Drove to Dallas area a couple times; the food is WORTH the drive. So excited they're in Fort Worth now! Customer service is amazing...they are so thorough to walk you through all their products and everyone is always so friendly. Love their cakes and bread. They're magicians!!
Everything is fabulous here... Cupcakes, cookies, bread, trail mix, pizza dough. The service is top notch and the coffee is great. We come in weekly for our special treats.
Amazing gluten-free food that defies expectations! Great and knowledgeable staff are eager to answer your questions and offer suggestions. Try the brownies...No seriously, try the brownies!
Unrefined Bakery is a US Bakery based in Fort Worth, Texas. Unrefined Bakery is located at 3250 Hulen St #130, Fort Worth, TX 76107, USA.
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