Very knowledgeable, very helpful. Willing to take the time to explain things clearly. And they absolutely go the extra mile for customers
I took in a ring bought from a separate vendor, and Troy Vinson fixed a flaw in the ring without issue. They even took time to describe various strengths and weaknesses of various types of metals, how to properly evaluate diamonds and gems, and Troy Vinson's process of making custom-made jewelry, all the while knowing that I was only window shopping. I give them the highest rating possible for customer service.
I had a loose stone and a ring that I took in to get mounted, and was told that the stone was too big and wouldn't fit the ring. I almost bought a ring there before I came to my senses. Ended up finding another jeweler named Rios off of 121 that had no problem mounting the stone and at a unbelievable price. Stone fit perfect! While the employees were nice I feel like they just didn't want to mess with it since it wasn't bought there.
Family has used them for as long as they have been doing business. I love this place. There is no better quality around.
Great selection of jewelry, very helpful
Troy Vinson Jewelers is a US Jewelry Store based in Fort Worth, Texas. Troy Vinson Jewelers is located at 4666 SW Loop 820, Fort Worth, TX 76109, USA.
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